Do you need to balance providing quality support and maintenance with delivering core IT initiatives that drive business efficiencies and growth? Traditional application managed service providers often incrementally add to operating cost by marginally impacting support & maintenance, acting as little more than a remote HelpDesk or an enhanced model of Oracle MetaLink.
Apps Associates proactively redefines managed services for Oracle E-Business Suite Applications. We provide resources assigned to your account with onsite coordination and a cost-effective, global staffing model to maximize your return-on-investment. Our team of highly skilled technical and functional experts in E-Business Suite offers an agile, flexible skill profile allowing your internal staff to focus on strategic IT initiatives.
» Blended cost structure based on Global Delivery model
» Designed to meet the challenge of balancing strategic, high-value activities vs. ongoing support & maintenance
» Measurable, performance-based Service Level benchmarks or flexible staff augmentation aligned to enhance internal user satisfaction
» Assigned staffing to leverage site-specific knowledge
» Complete end-to-end support, integrated with your team
» ITIL-based, best practice methodology