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ShipConsole
A robust, enterprise strength, easy-to-use software for integration between Oracle
Applications and freight
carriers like UPS, FedEx, DHL and various LTL carriers. Use ShipConsole for online
shipment processing, tracking, Instant Proof of Delivery (POD) documentation, freight
charge reconciliation and accurate customer
profitability reports that include freight charges along with the product cost and order
amount.
The Challenge
The shipping process is often not fully integrated with the ERP system requiring the use
of multiple systems
to process shipments and hence resulting in the storage of shipment tracking and freight
charge information
on systems separate from the core ERP system. This causes delays in tracking shipments
from the ERP system, delays in receivable collections without easy access to the PoD
documents and causes inaccuracies in customer profitability information as the actual
freight charges are often not included in the product cost.
Some challenges faced by current shipping processes include: |
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No clear way of knowing the shipping information on orders and their status of
delivery to the customers. |
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Manual POD procurement from the carrier companies |
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"Use of multiple systems" duplication of effort and data on multiple
systems causing data inaccuracies |
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"Multi-system shipping process " There is no one system from where freight
carrier integration, label printing and Oracle ship confirm can be done. |
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Lack of automated reconciliation or validation of freight carrier invoices |
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Incomplete or inaccurate profitability information as the actual freight charges are not
used in calculating the product cost. |
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Penalties incurred from freight carriers for inaccuracies in customer addresses |
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Using two disparate technologies and hardware platforms for Oracle Applications and
shipping software |
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An example of the disparate systems in use is Oracle Applications for ERP and the PC based
UPS Worldship software for shipping. This results in the storage of tracking and freight
charge information in the Worldship system rather than being integrated with the order
information in Oracle. This results in duplicating customer addresses in the UPS Worldship
software, which could lead to inaccuracies and penalties imposed by freight carriers. The
ship confirmation in Oracle is not automated and takes much time to manually duplicate the
tracking information from the shipping software back to Oracle.
ShipConsole gives unsurpassed integration capabilities with the freight carriers and
Oracle Applications.
The freight carrier shipping, label printing and Oracle Applications Ship confirmation is
all done from a single
process flow in this application. This integration enables the tracking and freight
information to be automatically stored along with the ERP data to make it the one source
for shipment tracking, POD
Key Features |
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One stop shipping process - In fact the shipping carrier integration, label
printing and Oracle ship confirmation can be done from one screen |
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Shipment tracking and POD document retrieval can be done right from Oracle Applications
screens |
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Freight Carrier Invoice reconciliation at the shipment and order levels |
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Accurate Profitability report at customer and product level as the actual freight charge
is used in calculating the product cost |
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Ability to process shipping, label printing and Oracle ship confirmation in a batch mode
for multiple orders at one time |
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Open ended architecture and can be integrated easily as a middleware between Oracle
Applications and any external WMS software |
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Benefits |
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Improved customer service with exact details of all shipments from Oracle
Application Screens |
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Reduction of shipping process time with one step shipping process |
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Elimination of inaccurate customer addresses and hence elimination of freight carrier
penalties |
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Improvement in the Receivables department collection process with instant access to the
Proof of Delivery documents from the Oracle Applications Receivable screens |
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Automated reconciliation of Freight carrier invoices to make sure all the promised
discounts are honored |
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Accurate freight charge information for the management to better plan for product pricing
in case of
prepaid freight |
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Enhanced reporting around the shipment handling, having the shipment data all in one
system |
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Single hardware and application platform on top of the Oracle Applications system |
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