Change Management & Training

Change Management is the application of a structured framework and people focused methodology which enables users to take flight, navigate efficiently, and reach the desired destination through organizational or transformational process changes.

Implementing a successful organizational or transformational change to solve business challenges is critically dependent on human factors in addition to the organizations vision and strategic objectives. Apps Associates’ Change Management uses research-based, industry-leading strategies and tools to develop and deliver customized services. Partnering with businesses to create an agile and resilient workforce ready and equipped to embrace and adopt change.

Change is in the air, let us help you take Flight!

How We Work

To take advantage of the power of technology, companies need to support the individuals impacted by the change, so they can adopt and use the new technology, change their mindset, and personify the different critical behaviors required to deliver the new products, services and customer experiences. Your Apps Change Management & Training crew will bring a repeatable scalable approach with alignment and resources that will elicit positive change, adoption, and fast track your ROI.

Without Change Management
  • Employees feel surprised
    The success of any transformational project depends on how thoroughly the individuals in the organization embrace the change. Change management addresses the people side of change, using a structured process and set of tools to help people engage, adopt and use the change in their daily work.”
  • Failed project results
    Ignoring or mismanaging change manifests as costs and risks that play out on both the project level and organizational level. While some of these costs and risks may seem soft, many are quantifiable and can have a significant impact on financial performance for the project and the organization as a whole.
  • Extended project timelines
  • Low adoption and usage
  • Additional project costs
    If the people side of change is ignored there are additional costs and risks.
With Change Management
  • Employees feel prepared, equipped and supported
    With Change Management employees adopt changes faster, more completely and more proficiently. They stay engaged in the organization during disruptive change, understand why the change is happening and have the time and tools to get on board and feel heard and supported.
  • Likely to meet project objectives
    6x more likely to meet project objectives.
  • Likely to stay on schedule
    5x more likely to stay on schedule.
  • Likely to stay on budget
    2x more likely to stay on budget
  • People-dependent ROI achieved
    The ROI of Change Management is measured in terms of the project benefits that are tied to adoption and usage. Therefore the ROI of change management is the ROI of the project because the result of applying change management is the achievement of intended results and outcomes for the project.
Change Management = Speed of Adoption
Change Management = High Utilization Rate
Change Management = High Job Proficiency

Our change management flight plan supports and enables users as they navigate through transformational change, ensuring organizational and project success

It has been said that 25% of tech projects fail outright, 20% to 50% show no ROI, and up to 50% need massive reworking when finished. Organizations invest innumerable dollars in business applications and to see successful ROI, employees need to be supported in their personal change journey when adopting the new way of working and in doing it proficiently. Apps Change Management helps organizations focus on the cultural change and the customer-centric experience to ensure and support full user adoption and successful change navigation.

Comprehensive Change Management

A crucial component of change management is laying a solid foundation to increase overall awareness and user by asking the right questions during discovery, learning the business processes, (current state and future state), identifying key stakeholders, change networks and finally identifying potential change barriers that could arise during the transformation.

Our proven Change Management methodology follows a comprehensive process that ensures your project lands successfully and no end user is left behind. From Oracle to Salesforce, our approach seamlessly breaks down Change Management, so each phase has a strategy for success—and we’re with you every step of the journey to ensure that flight plan is navigated effectively and the overall transformational goals are achieved.

Learn more about every step in the process
Pre-Flight & Boarding Discovery Session & Needs Gathering
Take Off  & Flight Navigation  Overall Change Management & Strategy
Passenger Safety & Turbulence Avoidance: Communication & Engagement

Apps KnowledgeChange Management + Training = Knowledge.

Training is a huge component of the change process. It is said that “69% of successful change programs reported offering training before and after go-live.”  Here at Apps Associates we employ a “Learn as you go model.” In order for people to bring about change effectively and learn adaptable and buildable skills, they should receive timely and appropriate training and support. With proper discovery and needs gathering we establish a clear understanding of goals, values and project scope.  It provides an opportunity to identify process improvement and cross organizational dialogue to improve business outcomes and design an effective, comprehensive training strategy.

Committing to effective, ongoing training increases your organization’s chances of success.

Training is the cornerstone of change management.

“I’m a big Apps Associates fan. The team was amazing in being able to translate our -technical input into Salesforce language and communicate effectively with our business and IT people. They were able to take what multiple people were saying and make recommendations on what the best practice would be. They helped us to focus and look at the most cost effective, obtainable solutions.”

As a trusted Oracle PartnerSalesforce Silver Consulting Partner with over 15 years of experience, our Prosci Change Management Certified experts are fully versed to facilitate both individual and organizational change—regardless of platform or vendor.

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