Charles River Laboratories, Inc., Streamlines Customer Service Operations
For those who aren’t sure where to start or are seeking strategic guidance to hit their business goals. We work with your team to understand not only the pain points within your current processes, but your future business requirements you need to efficiently achieve your goals.
After assessing, our team of professionals will make recommendations based on your unique gaps and opportunities for short- and long-term goals. With our extensive network of partners and deep experience earned by completing more than 300 Salesforce implementations, we are confident that we can create a solution to meet your needs.
With over 16 years of Salesforce experience, our team can handle any situation you throw at us. With extensive knowledge in Sales Cloud, Service Cloud, and Experience Cloud, we can help you evolve in every stage of your business, from a prospect to a loyal customer.
Our agile project framework and quick-start solutions decrease time-to-value, so you start seeing results and ROI quickly. We take great care to emphasize change management and end-user training, so your users are prepared and confident when it’s time to go live.
Whatever your need, Apps is your go-to technology partner. We provide your business with high quality strategy, project management, and development resources on an on-going basis to help you achieve your goals on your schedule. You can rely on our decades of industry and technology expertise to create a program that works for you.
With service agreements tailored to your needs, we have something for everyone.
There’s a lot going on in your business – managing people, processes, and technology can be a complicated and overwhelming experience. Apps Associates provides ongoing incident resolution, continuous improvement, and consultative services for your Salesforce needs through our ServiceAdvantage managed service program. We are here to help you keep your business on track.
We rely on data and analytics to make informed business decisions to meet your evolving business and customer needs with agility. Our goal is to maximize the ROI of your Salesforce tech stack by utilizing best practices and leveraging our extensive expertise and experience to improve your overall user experience and adoption.
Looking for help with more than just Salesforce? We’ve got you covered.
Every industry has its own unique challenges and needs. At Apps Associates, we have centered our team around these industries to better serve our customers. We understand the intricate needs of your employees and customers and use our extensive knowledge to build solutions to add value at every lifecycle stage. We’re more than technology experts, we have worked in industries across the board and understand the business requirements needed to scale and succeed.
Learn more about our expertise in these industries:
Implementing and utilizing a Cloud-based CRM solution can drastically improve performance from the factory to the sales floor to the end customer. Salesforce provides solutions for everything from contact management software to field service management and is one of the best CRM platforms on the market.
Governed by stringent rules and regulations, data processing in the healthcare sector can present formidable tasks. Apps Associates has mastered them to deliver powerful solutions, whether it involves EEG brain images to improve medication protocols or a cloud-based patient management suite for physical therapists.
Cell phones are no longer what they used to be—nor are the systems and things we have in our homes. They all have become “smart” and are getting increasingly interconnected through the internet of things.
We provide full, seamless integration across all your business systems, Oracle, ERP and Salesforce, and deliver end-to-end multi-platform solutions.
Even high-tech companies sometimes need our help. To optimize support for their Sales & Marketing teams, Apps Associates has delivered mobile applications that allow users to quickly find relevant client and product information, anytime and from anywhere.
Brick-and-mortar institutions such as universities need to be able to rely on the web to attract future students, both within the U.S. and abroad, and make the application process as convenient and transparent as possible. Apps Associates did just that for a world-renowned business school.
Through more than 16 years of experience our team has racked up over 325 Salesforce certifications in various focus areas. We have experts in all major clouds, plus experience in complex integrations; We excel in complex environments where ERP integration matters. Apps can be your one-stop, go-to business solution partner.