Managed Services

Bolster your business operations with a team of experts at Apps Associates. We keep your operation moving seamlessly, so you can focus on the big stuff.

AppsDetect: End-to-End Monitoring for Oracle & Salesforce Cloud

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AppsAssurance

Running a team, a department, or a company is challenging. With so many competing priorities, you have to make decisions on where to spend your teams’ efforts. Turn to AppsAssurance – all-in Managed Services from Apps Associates. Let our team of business experts handle your tech operations, so your people can focus on what’s important to you. For more than 20 years, companies of all sizes have trusted Apps Associates to digitally transform their operations and create meaningful, scalable growth.

We’ve helped our customers design and implement ground-breaking technology that has transformed their businesses. We have helped pioneer digital transformation journeys across industries like Life Sciences, Manufacturing, Healthcare and Utilities.

Excellence in Managed Services: Apps Associates Named to CRN’s 2024 MSP 500 List

CRN’s MSP 500 list recognizes the top Managed Service Providers in North America.

Continuous Support for Applications and Infrastructure

We believe in supporting you completely, letting you rest assured that your systems are in good hands with Apps Associates. Not only can we support your entire tech stack, but we can support each of those technologies in a way that fits your unique needs.

We adjust to your team roles, expertise gaps, and budget to provide the best service for your business. When you work with Apps Associates for a project implementation, your go-live is just the beginning. We encourage all of our customers to think beyond implementation and look ahead to short- and long-term goals, and our AppsAssurance Managed Services program is reflective of that philosophy.

The Apps Approach

A Customer-Centric Experience

Regardless of which managed services package fits your needs, AppsAssurance puts you at the center. We give you easy access to valuable insights you need to manage your day-to-day via an easy-to-use customer portal. Our systematized project management process includes development accelerators, reporting packs, and IP solutions to get you the most out of your resources. We go above and beyond the status quo, with quarterly reviews that focus on strategic initiatives, areas for improvement, and roadmap creation.

From quick fixes to “how-tos”, our team of experts is on call for you. We handle your requests efficiently, with proven project management methodologies and a systematized, customer-first mindset. With AppsAssurance, you won’t lose sleep over bugs, downtime, or system failures – we’ve got your back.

Our goal: To limit your costs while avoiding business disruption

With Apps as your partner, your ‘go-live’ is only the beginning. We understand your need to be constantly evolving, adapting your systems nimbly to get and stay ahead of the competition. We’ll work with you to create a roadmap that keeps up with your changing business requirements and priorities and makes sure your system stays current. Our toolkit of accelerators, IP, and reports combined with our highly skilled on and offshore resources streamline these enhancements for one unified customer experience.

Our goal: Ongoing partnership to help you maximize your technology footprint and improve business performance.

Managing several systems and their recommended updates is not easy; you need to understand what each update includes and how it will affect other pieces of your system. Rest assured with your Apps Associates team, we take a proactive approach to updates that accounts for your specific customizations. With automated regression testing, your business operations will continue running seamlessly while your team focuses on higher-priority tasks.

Our goal: Keep your tech systems running as smoothly as the day you launched, so your business never misses a beat.

Process improvement is all about cost vs benefit and value received. We’ll work with you to identify high-cost, inefficient, or high-risk processes that should be streamlined, automated, or outsourced for efficiency. Through an ongoing consultative engagement with Apps Associates, you’ll rest assured you are up-to-date on best practices and industry standards.

Our goal: Keep your business running at optimal performance, while constantly pushing for improvement.

AppsDetect is an Apps Associates’ proprietary End-To-End Monitoring solution for your Oracle & Salesforce SaaS solutions. Within a single pane of glass, you can view “LIVE” the status of your infrastructure, application processes, reporting & 3rd party integrations. AppsDetect aims to provide a comprehensive solution that covers your technology stack as well as your business processes to ensure the health of your operations. Our customer dashboard provides a window to our remediation support process which is automatically triggered by the AppsDetect alerts.

Our goal: Deliver peace of mind simply and transparently. AppsDetect is available as part of our AppsAssurance Managed Services.

We’ve got your tech stack covered

Oracle E-business Suite

Infrastructure/Databases

AWS
OCI
Private Cloud
Oracle
MS/SQL
PostgreSQL
Aurora

Cloud ERP

Integration

Mulesoft
Dell Boomi
Oracle Integration Cloud

Cloud IAAS/PAAS

Salesforce/CRM

Sales Cloud
Service Cloud
Experience Cloud
Manufacturing Cloud
CPQ

Managed Services

Oracle Applications

EBS
Cloud ERP
Cloud HCM
Cloud SCM
Cloud EPM
PeopleSoft
Hyperion

Managed Services

Data & Analytics

Azure
Snowflake
Redshift
Oracle Analytics Cloud
Fusion Analytics
OBIEE
Tableau
Power BI