Customers will always have questions. If your organization lacks easy access to answers to commonly asked questions, you risk losing current or potential customers. No one wants to jump through hoops to receive a response to a concern. By implementing a Salesforce community, finding answers and asking questions is simplified and streamlined. Salesforce’s customer communities function as self-service portals that offer FAQs, discussion pages, articles relevant to the products and services you offer, and process documentation.
Partners to your company are also in need of a collaborative platform. Partner experiences are an all-encompassing destination for resellers and sales teams. By creating a single portal that provides all of the necessary information, collaboration, and company data, partners can work more efficiently and accurately to close in on the best business opportunities.
Employees often need to share information and files, retrieve and read company announcements and documents, as well as manage projects. Rather than using separate platforms for these needs, an employee community takes care of this in one comprehensive portal. File sharing and requests for information or knowledge become more efficient and streamlined.
If you’re tasked with building an engaging experience for your customers, where do you start?
Saber slashes through your blockers, doubles your productivity, and puts you in charge of your own projects.
This pack of pre-defined, customizable Lightning Web Components allows you to build anything from a simple button to a complex record list with just a few clicks.
No code required.